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Terms of Service

Last updated: January 5, 2026

1. Agreement to Terms

By accessing or using the Merxus AI Phone Assistant platform (the “Service”), operated by Workside Software LLC (“Merxus,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service.

2. Description of Service

Merxus provides an AI-powered phone assistant platform that helps businesses manage calls, schedule appointments, send SMS notifications, and provide customer support.

3. Account Registration

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

4. SMS & Messaging Compliance

By providing your phone number and opting in, you consent to receive SMS messages related to your use of the Service. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP.

5. Acceptable Use

6. Third-Party Services

The Service integrates with third-party providers such as Twilio, OpenAI, Google, Firebase, and Stripe. Their terms apply separately.

7. Limitation of Liability

To the maximum extent permitted by law, Workside Software LLC shall not be liable for indirect, incidental, or consequential damages.

8. Termination

We may suspend or terminate access to the Service for violations of these Terms or applicable laws.

9. Governing Law

These Terms are governed by the laws of the State of California, United States.

10. Contact

Email: support@merxusllc.com