AI Phone Assistant Platform for Modern Businesses
Merxus AI helps businesses answer inbound calls, capture customer information, schedule appointments, and send service-related voice and SMS notifications through a secure, business-focused communications platform.
Merxus AI automatically answers calls, captures customer intent, and routes information into business workflows.
Businesses using Merxus AI can send service-related SMS updates such as confirmations, reminders, and missed-call follow-ups.
Collect names, phone numbers, appointment requests, and service details to support efficient customer response.
Merxus AI is operated by Workside Software LLC, a software company based in Bakersfield, California. The platform provides AI-powered call handling and customer communication tools designed for small and medium-sized businesses.
Businesses use Merxus AI to automatically answer calls, capture customer requests, schedule appointments, and communicate with customers through voice and SMS notifications.
Typical use cases include:
Businesses using Merxus AI may send SMS messages to customers for service-related communications including missed-call follow-ups, appointment confirmations, customer service notifications, and account alerts.
SMS messages are only sent to individuals who have provided explicit consent. Users opt in through supported forms, onboarding flows, or other business interactions where consent is clearly presented.
Company: Workside Software LLC
Phone: +1 (833) 309-4212
Email: support@merxus.ai
Location: Bakersfield, California, United States